The Service is provided subject to the terms and conditions set forth in this Terms of Service Agreement ("Terms of Service" or "Agreement"), and any other rules and policies included in the Service or the Network. This Agreement was last revised on December 18, 2023, it is effective immediately upon such Client's express acceptance.
1. Entire Agreement. The terms and conditions below and any other rules or policies included in the Service (including the Privacy Policy, which is incorporated herein) comprise the entire agreement between Client and Partners in Direct Primary Care and supersede all prior agreements between us. However, if Client is a Provider and has entered into a hardcopy written agreement with Partners in Direct Primary Care before December 18 2023 concerning the subject matter hereof, that hardcopy written agreement will supersede this Agreement (to the extent of any conflict).
2. Definitions. "Client" means a Patient or a Provider. "Patient" means an individual person using the Service to communicate with his previously established Provider. "Provider" means a health care provider (e.g., a physician, physician's network, clinic, sub-specialty, lab and/or a hospital) for which the Service is used, as well as the person using the Service on behalf of such Provider (who represents that she has the authority to do so on the organization's behalf). "Service" means the on-line and voice communication service provided by Partners in Direct Primary Care to Client using the Network. Providers acknowledge and agree that you must be appropriately licensed under state law to provide healthcare or medical services to Client (e.g., online care, assessments, consultations, telehealth) in the state in which the patient you are treating is located. "Network" means the technology, including hardware and software, used by Partners in Direct Primary Care to deliver the Service to Client in accordance with this Agreement.
3. Subscription. Subject to the terms of this Agreement, Partners in Direct Primary Care hereby grants to Client a non-exclusive, non-sublicensable, non-transferable right to use the Service (and to access the Network to the extent necessary to use the Service as provided). Client may designate persons to act as its agents to use the Service. Client represents, warrants, and covenants that each person who registers under Client's account is and during the Term of this Agreement will be an authorized agent of Client for purposes of this Agreement (an "Authorized User").
3.1 Responsibility for Access. Client will be solely responsible and liable for any and all access to and use of the Service by any Authorized User or any other person logging in under a User ID registered under Client's account (other than a person who obtains a User ID and password solely as a direct result of a breach by Partners in Direct Primary Care of its security obligations under this Agreement). Client will be responsible for ensuring that any user of its User IDs does not exceed the authority or the access privileges assigned to such User ID. Client will be responsible for maintaining the confidentiality of each User ID and password. Client will immediately notify Partners in Direct Primary Care if Client becomes aware of any activity indicating that Client's account is being used without authorization.
3.2 Client Information. Client represents and warrants that the information it provides in its account registration is and during the term of this Agreement shall be true, accurate, current, and complete. If, at any time, any such information provided by Client is or becomes untrue, inaccurate, not current, or incomplete during the term of this Agreement, Client will immediately correct or update such information, and, if Client fails to do so, Partners in Direct Primary Care will have the right to terminate this Agreement.
3.3 Access and Interference. Client will not use its access to the Service to: (a) harvest, collect, gather or assemble information or data regarding other users without their consent; (b) access or copy any data or information of other users without their consent; (c) knowingly interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (d) harass or interfere with another user's use and enjoyment of the Service. Client will, at all times, comply with all applicable local, state, federal, and foreign laws in using the Service.
3.4 Use Restrictions. Client will not, and will not attempt to: (a) reverse engineer, disassemble or decompile any component of the Network; (b) interfere in any manner with the operation of the Service, or the Network or the hardware and network used to operate the Service; (c) sublicense or transfer any of Client's rights under this Agreement, except as otherwise provided in this Agreement, or otherwise use the Service for the benefit of a third party or to operate a service bureau; (d) modify, copy or make derivative works based on any part of the Network; (e) create Internet "links" to or from the Service, or "frame" or "mirror" any of Partners in Direct Primary Care's content which forms part of the Service (other than on Client's own internal intranets); or (f) otherwise use the Service in any manner that exceeds the scope of use permitted under the Agreement.
3.5 Client Infrastructure. Client is solely responsible for providing, at its own expense, all network access to the Service, including, without limitation, acquiring, installing and maintaining all telecommunications equipment, hardware, software and other equipment as may be necessary to connect to, access and use the Service.
3.6 Monitoring. Client will not provide, post or transmit any information, data or material that: (a) infringes or violates any intellectual property rights, publicity/privacy rights, law or regulation; or (b) contains any viruses or programming routines intended to damage, surreptitiously intercept or expropriate any system, data or personal information. Client acknowledges that Partners in Direct Primary Care may, but is under no obligation to, monitor communications on the Network.
3.7 Communication Process. The Service is designed to handle non-urgent administrative functions, and physician messages. Because the space provided for communications between Provider and Patient is limited, complicated questions or problems should be communicated by phone or in person. For medical emergencies, Patients should call the emergency phone number 911. If Client is a Patient and does not receive a response to a question sent via the Service within one business day, Client should contact the applicable Provider directly. A Provider should use an out of office message or messaging service to inform Patients of his or her absence.
4. Fees.
4.1 Payments. Client agrees to pay Partners in Direct Primary Care the fees ("Fees") described in the Service for the applicable part(s) of the Service for which Client has registered, according to the payment deadlines described in the Service. These fees do not apply to basic (Free) Accounts. Overdue amounts will accrue interest at the rate of one and one-half percent (1 %) per month, or at the highest legal interest rate, if less. All payments received by Partners in Direct Primary Care are non-refundable except as otherwise expressly provided herein. All Fees owed by Client in connection with this Agreement are exclusive of, and Client will pay, all sales, use, excise and other taxes that may be levied upon Client in connection with this Agreement, or other transactions contemplated under this Agreement, except for employment taxes and taxes based on Partners in Direct Primary Care's net income.
4.2 Credit Card Authorization. Client hereby authorizes Partners in Direct Primary Care to charge the credit card submitted by Client for the applicable subscription fees on a six-month and/or annual basis beginning with acceptance of this Agreement or registration for the applicable part(s) of the Service. If Partners in Direct Primary Care is for any reason unable to effect automatic payment via that credit card, Partners in Direct Primary Care will attempt to notify Client via email and Client's access to the Service will be downgraded or suspended until a valid credit card is on file and a charge is processed. Partners in Direct Primary Care uses a third-party payment processor to process credit card transactions.
4.3 Insurance. The monthly fee for use of the Service is the responsibility of each Client and is not a covered benefit of most insurance policies, Medicare, or Medicaid.
5. Confidentiality.
5.1 Confidential Information. Client agrees (a) not to disclose any information about the Service, the Network, or Partners in Direct Primary Care that Client should reasonably know is confidential, (b) to limit access to such information to those of its employees or agents having a need to know and who are bound by confidentiality obligations at least as restrictive as those contained herein, and (c) not to use such information for any purpose except as expressly permitted hereunder.
5.2 Security. Partners in Direct Primary Care will use industry standard efforts to maintain the confidentiality of Client data and communications. Partners in Direct Primary Care will use Secure Socket Layer (SSL) technology (or comparable technology) to provide security for communications and other sensitive transmissions. Client's Authorized Users will be able to check their browsers to determine those pages on which SSL has been activated. In addition, Partners in Direct Primary Care will use firewall technology to secure Client data and communications stored on its computers. Although Partners in Direct Primary Care will implement and follow these technical measures to protect against unauthorized access to or interception of Client data, Client acknowledges that Partners in Direct Primary Care cannot fully eliminate these security risks and cannot guarantee that unauthorized access to Client data or communications will never occur.
5.3 Legal Requirements. Client agrees that Partners in Direct Primary Care may disclose Client data or communications if Partners in Direct Primary Care determines that such action is reasonably necessary: (a) to comply with the law, regulatory requirements, or legal or regulatory process; (b) to enforce this Agreement; (c) to respond to claims that Client uses the Service to perform or support activities that violate the law or the rights of third parties; or (d) to protect the rights of Partners in Direct Primary Care or the rights or safety or a third party. Notwithstanding the foregoing, nothing in this Section shall impose a duty on Partners in Direct Primary Care to make any such disclosures.
6. Term and Termination. The initial term of this Agreement will depend on the subscription type and will commence on the date that Partners in Direct Primary Care confirms Client's registration and continue for one (6) month period or for one (1) year (the "Initial Term"), unless otherwise terminated in accordance with this Section 6. Thereafter, this Agreement will renew for additional one (1) year terms (each, a "Renewal Term" and collectively with the Initial Term, the "Term"), unless either party gives the other party prior written notice of cancellation within one (1) month prior to the expiration of the then-current Term. Partners in Direct Primary Care reserves the right to increase the Fees applicable to any Renewal Term upon one month's written notice to Client.
Either party may terminate this Agreement upon written notice if the other party breaches a material provision of the Agreement. You or Partners in Direct Primary Care may suspend or terminate your access to the website at any time, for any reason or for no reason. Partners in Direct Primary Care has the right (but not the obligation) to refuse to provide access to the website to any person or organization, or to prohibit any person or organization from using the website, at any time, for any reason or for no reason at all, in our sole discretion. Upon the expiration or termination of this Agreement for any reason: (a) any amounts owed to Partners in Direct Primary Care under this Agreement before such termination will become immediately due and payable; (b) Client's subscription to access and use the Service will terminate; and (c) each party will return to the other all property of the other party in its possession or control. The rights and duties of the parties under Sections 5.1, 5.3, and 6-10, and any obligation to pay accrued Fees will survive the termination or expiration of this Agreement.
7. Disclaimer. THE SERVICE, THE NETWORK AND ALL OTHER DATA, MATERIALS, AND DOCUMENTATION PROVIDED IN CONNECTION WITH THIS AGREEMENT BY OR FOR Partners in Direct Primary Care ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. Partners in Direct Primary Care MAKES NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR ANY WARRANTIES ARISING OUT OF THE COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. Partners in Direct Primary Care DOES NOT WARRANT THAT THE SERVICE WILL BE PROVIDED ERROR-FREE, UNINTERRUPTED, COMPLETELY SECURE, OR VIRUS-FREE.
8. Limitation of Liability. Partners in Direct Primary Care's TOTAL CUMULATIVE LIABILITY TO CLIENT FOR ANY AND ALL CLAIMS ARISING FROM OR IN CONNECTION WITH THIS AGREEMENT (UNDER ANY LEGAL THEORY INCLUDING CLAIMS IN CONTRACT OR TORT), THE SERVICE AND THE NETWORK, WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID TO Partners in Direct Primary Care BY CLIENT IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE CLIENT'S FIRST FORMAL WRITTEN NOTICE OF THE CLAIM FOR LIABILITY HEREUNDER. ALL CLAIMS THAT CLIENT MAY HAVE AGAINST Partners in Direct Primary Care WILL BE AGGREGATED TO SATISFY THIS LIMIT AND MULTIPLE CLAIMS WILL NOT ENLARGE THIS LIMIT. IN NO EVENT WILL Partners in Direct Primary Care BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT (UNDER ANY LEGAL THEORY INCLUDING CLAIMS IN CONTRACT OR TORT), INCLUDING, BUT NOT LIMITED TO, INTERRUPTED COMMUNICATIONS, LOST DATA OR LOST PROFITS, AND DAMAGES THAT RESULT FROM INCONVENIENCE, DELAY OR LOSS OF USE OF ANY INFORMATION OR DATA OR OF THE NETWORK OR SERVICE, EVEN IF Partners in Direct Primary Care HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.
9. Ownership of Network and Technology. Client acknowledges that Partners in Direct Primary Care retains all right, title and interest in and to the Network and all software, materials, formats, interfaces, information, data, content and Partners in Direct Primary Care proprietary information and technology used by Partners in Direct Primary Care or provided to Client in connection with the Service (the "Partners in Direct Primary Care Technology"), and that the Partners in Direct Primary Care Technology is protected by intellectual property rights owned by or licensed to Partners in Direct Primary Care. Other than as expressly set forth in this Agreement, no license or other rights in the Partners in Direct Primary Care Technology are granted to the Client, and all such rights are hereby expressly reserved by Partners in Direct Primary Care.
10. Miscellaneous.
10.1 Assignment. Client may not assign any rights or obligations arising under this Agreement, whether by operation of law or otherwise, without the prior written consent of Partners in Direct Primary Care. Client agrees that Partners in Direct Primary Care may subcontract certain aspects of the Service to qualified third parties, provided that any such subcontracting arrangement will not relieve Partners in Direct Primary Care of any of its obligations hereunder.
10.2 Governing Law/Arbitration. This Agreement will be governed by and construed in accordance with the laws of the State of Texas without giving effect to any principle that may provide for the application of the law of another jurisdiction. If a dispute arising under this Agreement results in litigation, the non-prevailing party will pay the court costs and reasonable attorneys' fees of the prevailing party. Any dispute between the parties will be resolved by arbitration in Houston, Texas, under the rules of the American Arbitration Association.
10.3 Notices. Any notice or other communication required or permitted under this Agreement and intended to have legal effect must be given in writing to the other party at the address set forth on the Services (in the case of Partners in Direct Primary Care) and the email address submitted for the Client (in the case of Client), Notices will be deemed to have been given upon receipt (or when delivery is refused).
10.4 No Waiver. The waiver of any particular breach or default or any delay in exercising any rights is not a waiver of any subsequent breach or default, and no waiver is effective unless in writing and signed by the waiving party.
10.5 Severability. If any provision of this Agreement is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible consistent with the original intent of the parties, and the other provisions of this Agreement will remain in force.
10.6 Construction. Unless otherwise expressly indicated, "discretion" means "sole and absolute discretion" and "including" means "including but not limited to."
10.7 Force Majeure. Neither party will have any liability or be in breach of this Agreement for any cessation, interruption, or delay in the performance of its obligations hereunder (other than payment obligations) due to causes beyond its reasonable control including earthquake, flood, fire, storm, or other natural disaster, act of God, labor controversy or threat thereof, civil disturbance or commotion, terrorism, disruption of the public markets, war, or armed conflict.
These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements, terms of service and other conditions of use of any website which you access through a link from this website. Your linking to any other off-site pages or other websites is at your own risk.
Partners in Direct Primary Care Privacy Policy
Last Updated: December 18, 2023
This Privacy Policy describes how Partners in Direct Primary Care (“Partners in Direct Primary Care” or “we” or “us” or “our”) uses and discloses the Personal Information our customers (“Customers” or “you”) provide to us or that we collect when you use our websites, mobile applications, software, platforms and services that we operate and that link to this Privacy Policy (“Services”). Before using the Services or otherwise providing Personal Information to us, please review this Privacy Policy carefully.
Certain Partners in Direct Primary Care Services may use a different privacy policy to provide notice to you about how we use and disclose the Personal Information we collect in the context of that Service. To the extent that we post or reference a different privacy policy, that different privacy policy, not this Privacy Policy, will apply to your Personal Information collected in the context of that Service.
This Privacy Policy is not a contract and does not create any legal rights or obligations.
1. Note to Partners in Direct Primary Care Customers and their Clients
This Privacy Policy does not apply to the Personal Information we may collect about our customer’s patients and clients (“Clients”) in the context of providing the Services. Please refer to the Client Portal Privacy Policy to understand how we may collect and process Client personal information on behalf of our Customers. Our treatment of Client Personal Information is further governed by our agreements with our customers, including our Terms of Service and HIPAA Business Associate Agreement, as applicable (our “Agreement”). If any provision in our Agreement conflicts with any provision in this Privacy Policy, the provision in our Agreement will control to the extent of such conflict.
We have a limited relationship with the Clients of our Customers. If we receive inquiries or requests from Clients about their Personal Information, we will honor those requests as required by applicable data privacy laws. We will also direct Clients to our Customers, the controller of their personal information.
2. Personal Information We Collect
“Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, such as your name, email address, IP address, telephone number, and broader categories of information such as your professional, educational or health information, commercial information and internet activity. Personal information does not include aggregated or de-identified information that is maintained in a form that is not capable of being associated with or linked to a person.
In the course of our business and in providing our Services to you, we may collect Personal Information directly from you and automatically through our use of cookies and other data collection technologies. We may also collect your Personal Information from third-party sources, such as our business partners, affiliates and social media platforms (if you interact with us through your social media account). We will treat Personal Information collected from third-party sources in accordance with this Privacy Policy but we are not responsible for the accuracy of information provided by third parties or for their policies or practices.
The categories of Personal Information we collect from you depend on your interactions with us. For example, we may collect:
Identifiers and contact information, such as your name, email address, mailing address, phone numbers, government-issued IDs (such as driver’s licenses), IP addresses, and unique identifiers such as your usernames and passwords. We collect this information directly from you and from third-party sources for the purpose of creating and managing your Partners in Direct Primary Care account (“Account”), for communicating with you, verifying your identity, and providing our Services to you.
Professional and employment-related information, such as your business name, your license information, calendar and scheduling information, and other information related to your business. We collect this information directly from you for the purpose of administering your Account and providing you our Services, including facilitating your use of our Continuing Education (CE) Marketplace.
Billing information, such as credit or debit card numbers and tax IDs. We collect this information directly from you in order to process your payments for our Services. We also collect your insurance information in order to process payments made to you by your Clients.
Audio, electronic and visual information, such as your photograph or image, your voice and other similar information. We process this information to enable your use of our Telehealth service and to verify your identity when you send in images of your government-issued IDs. We may also use video of you, with your consent, for optional customer testimonials that we share internally.
Internet, device, and other electronic network activity information, such as your browsing history, search history, and your interactions with our Services and advertisements. We collect this information through our cookies and other tracking technologies to conduct business analytics in order to improve our business functionality and Services to you. Please review the “Data Collection Technologies and Cookies” section below to learn more about our use of cookies and data collection technologies.
Commercial information, such as products and services you have purchased from us. We collect this information to maintain customer records, identify trends in our customer relationships, and conduct business analytics.
Profile information and inferences, such as information about your preferences and characteristics. We collect profile information by drawing inferences from the above categories of Personal Information in order to understand your preferences and tailor our services and communications to you.
Sensitive personal information, such as your account login information, credit or debit card number, social security number, race or ethnic origin, sexual orientation and preferences, and religious or philosophical beliefs. We collect this information in order for you to login, access, and pay for the Services. Your social security number (SSN) is only collected if you choose to enter it in your Billing Settings. The last four digits of your SSN may also be collected if you choose to apply for an Online Payments account. Race, ethnic origin, sexual orientation and preferences, and religious or philosophical beliefs are only collected if you choose to enter it into the Services for your Professional Website, as applicable.
3. How We Use Personal Information
In addition to the purposes for collection described above, we also collect and use your Personal Information for the following general purposes:
To maintain and service your Account, including to send you requested product and Service information, and to send you product and Service updates;
To respond to your customer service requests and address your questions and concerns;
To send you newsletters and marketing communications; you have the ability to opt-out of our marketing and promotional communications as described in the “Access and Choice” section of this Privacy Policy;
To administer and improve services (including the Services) and marketing efforts, including, but not limited to, measuring the effectiveness of the websites, diagnosing problems with our servers, and analyzing traffic;
To understand and respond to your needs and preferences, including to contact and communicate with you regarding surveys, research, and evaluations; you have the ability to opt-out of product research communications as described in the “Access and Choice” section of this Privacy Policy;
To develop, enhance, market, sell or otherwise provide products and services;
To develop and manage our databases, businesses, and operations;
To engage in business transactions, including the provision of products and services involving us and other third parties with whom we establish a relationship;
To detect security incidents, to protect against malicious, deceptive, fraudulent or illegal activity, and to comply with our policies and procedures;
To comply with our legal, regulatory and risk management obligations, including establishing, exercising and/or defending legal claims;
Any other purpose with your consent.
Referral Program: Partners in Direct Primary Care may participate in a referral program that allows our existing customers to refer our Services to others. If a customer refers someone to Partners in Direct Primary Care, we will let that person know that a referral was generated. For those that receive a referral to our Services, we may collect their contact information from their colleague in order to send you the referral content. Please contact us regarding the terms of the referral program.
4. How We Share and Disclose Personal Information
We may share your Personal Information in the following circumstances:
Publicly, but only with your permission: We may share your Personal Information publicly with your permission. For example, with your permission, we may publicly post your photograph, your name, professional titles, and comments on the “Reviews” section of our websites.
To Service Providers: We may share your Personal Information with companies that provide services to us, such as for hosting, marketing and communication services, professional advising services, and payment processing (“Service Providers”). When you use our Resource Hub, we may also share, with your permission, your name and license information with Service Providers. Our policy is to authorize these Service Providers to use your Personal Information only as necessary to provide services for us, and we require that the appropriate contracts are in place to ensure they do not use or disclose your Personal Information for any other purpose.
To parties outside of Partners in Direct Primary Care:
If you join our Services as a result of a referral under our referral program, we may share your name and the fact that you joined our Services with the person who referred you.
We may share your Personal Information with our parent and affiliate companies in order for them to provide analytics across the entire corporate family and for other internal business purposes.
We may share your Personal Information with third parties, such as insurance payers, who we work with to improve and enhance our Services.
From time to time, we may be required to provide Personal Information to a third party in order to comply with a subpoena, court order, government investigation, or similar legal process.
We may also share your Personal Information to third parties, such as law enforcement agencies, when we, in good faith, believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
To any other third party for whom you have given your consent for us to share your Personal Information.
In a corporate transaction: If Partners in Direct Primary Care is involved in a corporate transaction, such as a bankruptcy, merger, acquisition, reorganization, or sale of all or a portion of its assets, we may share or transfer your Personal Information as part of any such transaction.
5. Access and Choice
Account Settings: If your Personal Information changes, or if you no longer desire our Services, you may modify or remove it by logging into your Account and making the changes in your Account settings.
Marketing Opt-out Preferences: You can opt out of receiving marketing emails by using the unsubscribe link contained in the email. We may still send you emails about your relationship with us and your transactions, including Account information and alerts, purchase confirmations, and updates to our products, services and policies.
Account Deletion: Partners in Direct Primary Care customers may cancel and delete their Accounts at any time. Before canceling and deleting your account, please export your data using a private internet connection that is password protected. Partners in Direct Primary Care is not responsible for any lost or stolen data resulting from a customer’s lack of diligence or failure to follow reasonable security protocols during or after the data export process. Please note, if you do not export your data before deleting your account, there may be no way to retrieve the data.
After you have exported your data and stored it in a secure location, you may proceed to canceling and deleting your account.
6. Data Collection Technologies and Cookies
As is true of many digital properties, we and our third-party partners may automatically collect certain information from or in connection with your device when visiting or interacting with our Services, such as:
Log Data, including internet protocol (IP) address, operating system, device type and version, browser type and version, browser ID, the URL visited and the referring page/campaign, date/time of visit, other user agent string data, the time spent on our Services, and any errors that may occur during the visit to our Services. Log data may overlap with the other categories of data below.
Analytics Data, including the electronic path you take to our Services, through our Services and when exiting our Services, UTM source, as well as your usage and activity on our Services, such as the time zone, activity information (first and last active date and time), usage history (emails opened, total log-ins) as well as the pages and links you view, click or otherwise interact with.
Location Data, such as general geographic location which can be inferred based on your IP address.
We and our third-party Service Providers may use (i) cookies or small data files that are sent to your browser from a web server and stored on your computer’s hard drive and (ii) other, related technologies, such as web beacons, pixels, SDKs, embedded scripts, and data collection technologies (“cookies”) to automatically collect this information. We may use this information to monitor and analyze how you use and interact with our Services.
We use information gathered from these technologies so that we can analyze trends, administer the Services, and track users’ movements around the Services.
If you would prefer not to accept cookies, most browsers will allow you to change the setting of cookies by adjusting the settings on your browser to: (i) notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Be aware that disabling cookies may negatively affect the functionality of this and many other websites that you visit. Disabling cookies may result in also disabling certain functionalities and features of the Services.
Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would provide us with information about your access to and engagement with the email and its contents.
7. Retention and Security
We will retain your Personal Information for as long as your Account is active, as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information (such as your login credentials), we encrypt the transmission of that information using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
8. Data Privacy Statement
Residents of certain states have specific rights under their state’s privacy laws. The disclosures and privacy rights below apply to individual residents of the state of California, Colorado, Connecticut, Nevada, Utah, and Virginia.
Personal Information Disclosures: In general, within the preceding 12 months:
We have collected the categories of Personal Information listed in Section 2 above.
We have collected these categories of Personal Information directly from you, when you use our Services, automatically through data collection technologies, and from third parties for the purposes described in Sections 2 and 3 above.
We have disclosed the following categories of Personal Information for business purposes: Identifiers and contact information; professional and employment-related information; billing information; audio, electronic, and visual information; commercial information; profile information and inferences; and internet network activity information.
We have not sold your Personal Information.
The right to know. You have the right to request to know (i) the specific pieces of Personal Information we have about you; (ii) the categories of Personal Information we have collected about you in a designated time period; (iii) the categories of sources from which that Personal Information was collected; (iv) the categories of your Personal Information that we sold or disclosed in a designated time period; (v) the categories of third parties to whom your Personal Information was sold or disclosed in a designated time period; and (vi) the purpose for collecting and selling your Personal Information.
The right to deletion. You have the right to request that we delete the Personal Information that we, including our third-party Service Providers, have collected or maintain about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your Personal Information was collected. If we deny your request for deletion, we will let you know the reason why.
The right to correct. You have the right to request correction of any inaccurate Personal Information we have about you.
The right to access and data portability. You have the right to easy and portable access to all pieces of Personal Information that we have collected or maintain about you.
The right to opt-in and opt-out of selling of your Personal Information. We do not sell your Personal Information.
The right to opt-in and opt-out of sharing of your Personal Information for cross-contextual behavioral advertising, otherwise referred to as targeted advertising. You can manage your preferences here.
The right to limit use and disclosure of sensitive personal information. You have the right to restrict the ways in which we use and disclose your sensitive personal information. We do not use, share, or disclose your sensitive personal information in any way, except as outlined in this privacy policy for the purposes of providing our Services to you. We do not exchange sensitive personal information for targeted advertising, nor for any commercial or monetary purposes.
The right to opt-out of profiling based upon personal data. You have the right to opt-out of any processing of personal data for the purposes of profiling for decisions that produce legal effects or similarly significant effects on you. We do not use your Personal Information for this purpose.
The right to equal service. If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our Services.
We will take steps to verify your identity before processing your privacy rights requests. We will not fulfill your request unless you have provided sufficient information for us to verify you are the individual about whom we collected Personal Information. If you have an Account with us and use our Services, we will use our existing Account authentication practices to verify your identity. If you do not have an Account with us, we may request additional information about you to verify your identity. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.
You may use an authorized agent to submit a privacy rights request. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.
9. Additional Information
Information for Visitors from Outside of the United States: We are committed to complying with this Privacy Policy and the data protection laws that apply to our collection and use of your Personal Information. We are located in the United States, where the laws may be different and, in some cases, less protective than the laws of other countries. By providing us with your Personal Information and using the Services, you acknowledge that your Personal Information will be transferred to and processed in the United States and other countries where we and our vendors operate.
Social Media Widgets: Our Services may include social media features, such as the Facebook Like button, and widgets, such as the “Share this” button, or interactive mini-programs that run on our websites (collectively referred to as “Features”). These Features may collect your IP address, which page you are visiting, and may set a cookie to enable the Feature to function properly. The Features are either hosted by a third party or hosted directly on our Services. Your interactions with these Features on a third-party site are governed by the privacy policy of the company providing it.
Links to Other Sites: The Services may contain links to other sites that are not owned or controlled by Partners in Direct Primary Care. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects Personal Information. This Privacy Policy applies only to information collected by our Services.
Children’s Privacy: The Services we provide to our Customers are not directed to, nor do we knowingly collect any Personal Information from children under 13. If we learn that we have received any Personal Information directly from a child under the age of 13 without first receiving the child’s parent’s verified consent, we will use that Personal Information only to respond directly to that child (or the parent or legal guardian) to inform the child that he or she cannot use the Services. We will then subsequently delete that child’s Personal Information.
Changes to This Policy: We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your Account) or by notice through our Services prior to or upon the change becoming effective. We encourage you to review this page periodically for the latest information on our privacy practices. Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.